Terms and Conditions

Effective Date: April 28, 2025

Welcome to Kerbside Health, Inc. ("Kerbside Health," "we," "our," or "us"). By accessing or using our website, platform, or services, you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use our services.

1. Nature of Services

1.1 Kerbside Health provides access to independent medical specialists for virtual second opinions for informational and educational purposes only.

1.2 Our services do not include medical diagnosis, treatment, prescription, or the establishment of a physician-patient relationship between you and Kerbside Health, its affiliates, or the consulting providers.

1.3 The consulting providers are independent contractors and not employees or agents of Kerbside Health. Kerbside Health does not practice medicine or offer medical advice.

2. No Physician-Patient Relationship

2.1 You acknowledge and agree that the second opinions provided are advisory in nature and are not a substitute for diagnosis or treatment by your own healthcare providers.

2.2 You agree to consult your personal physician before making any medical decisions based on the information provided through our services.

3. Use of Services

3.1 You must be at least 18 years old to use our services.

3.2 You agree to use our services for lawful purposes only and in accordance with these Terms.

3.3 You agree not to use our services for emergencies. If you have an emergency, call 911 or seek immediate in-person care.

4. Payments and Refund Policy

4.1 Fees for services are disclosed in advance. Payment is due at the time of booking.

4.2 Payments are processed securely via third-party processors. We do not store payment information.

4.3 All sales are final. No refunds will be issued unless required by law.

5. Limitation of Liability

5.1 Kerbside Health, its affiliates, and its consulting providers shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from or relating to your use of our services.

5.2 To the fullest extent permitted by law, our total liability to you for any claim shall not exceed the amount paid by you for the applicable service.

6. Disclaimers

6.1 Our services are provided "as is" and "as available" without warranties of any kind, either express or implied.

6.2 Kerbside Health disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

6.3 Second opinions are based solely on the information you provide. We do not verify the accuracy or completeness of such information.

7. Indemnification

You agree to indemnify, defend, and hold harmless Kerbside Health, its affiliates, officers, directors, employees, contractors, and consulting providers from any claims, losses, liabilities, damages, costs, or expenses (including attorneys’ fees) arising out of or relating to your use of the services, your violation of these Terms, or your misuse of the second opinion information.

8. No Use in Litigation or Insurance Claims

You agree not to use the second opinion for purposes of litigation, arbitration, insurance claims, disability determinations, workers’ compensation matters, or other legal proceedings.

9. Intellectual Property

All content on our website and platform, including text, graphics, logos, images, and software, is the property of Kerbside Health and is protected by intellectual property laws.

You may not reproduce, modify, distribute, or create derivative works without our prior written consent.

10. Third-Party Services

Our services may contain links to third-party websites or services. We are not responsible for the content or privacy practices of those third parties.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be effective upon posting on our website. Continued use of the services after such changes constitutes acceptance of the new Terms.

13. Contact Us

If you have questions about these Terms, please contact us at:

Email: hello@kerbsidehealth.com